POLICIES


If you need assistance, a customer service representative is available by phone at 877.277.8453 or via email at contact@fivestarcontinuingedu.com   Monday-Saturday between 8:30am-8:30pm (EST). Inquiries are responded to during normal business hours only and all inquiries, whether by phone or email, are handled within 24 business hours (excluding major holidays).


TROUBLESHOOTING

For assistance   with course registration, technical issues, or complaint resolutions, please contact us at  contact@fivestarcontinuingedu.com. One of our representatives will be happy to assist you with resolving any difficulties you may experience while using our site.


REFUNDS AND CANCELLATIONS

For returns and cancellations,  please contact customer service at  contact@fivestarcontinuingedu.com  within  seven (7) business days of your course purchase date.  Customers who cancel orders within seven business days will receive a full refund.

 

All sales are final after seven (7) business days and no refund will be provided at that point.


accessibility

If you experience difficulty using this site or have special needs concerns, please contact customer service by calling us at  877.277.8453  or email us at   contact@fivestarcontinuingedu.com.


copyright policy

All Rights Reserved by Five Star Continuing Education, LLC. Materials may not be reproduced without the expressed written permission or consent of Five Star Continuing Education, LLC. The materials presented in this course are meant to provide the consumer with general information on the topics covered. The information provided was prepared by professionals with practical knowledge in the areas covered. Five Star Continuing Education, LLC has made all reasonable efforts to ensure that all content provided in this course is accurate and up to date at the time of printing courses, and assumes no liability from reliance on these materials.


privacy POLICY

All customer data is for internal use only and will not be shared, sold, or otherwise provided to any third party.

 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it:  http://tools.google.com/dlpage/gaoptout

You can prevent data collection via Google Analytics by clicking  here. An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website.

Further information concerning the terms and conditions of use and data privacy can be found at the  Google Analytics Terms of Service  or at the  Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking).